The ingredients in each floor cleaning formula are specifically made to work on the listed floor types.

Since 1919, Bona has been perfecting floor care products. In our ongoing quest to craft better floor cleaners, we determined that different floor types require different formulas. Bona Hardwood Floor Cleaners have special ingredients designed to help sustain wood floors as they clean. Similarly, Bona Hard-Surface Floor Cleaners are made with ingredients to specially care for marble, stone, tile, vinyl, laminate floors and other hard-surface floors.

Do I mix Bona Floor Cleaners with water?

No, you do not need to mix Bona Floor Cleaners with water. Bona Hardwood Floor Cleaners and Bona Hard-Surface Floor Cleaners are ready to use and should not be diluted unless the container states that it is a concentrate.

What does “rinse pad often to avoid streaking” mean?

If you are mopping a larger area or several small rooms, take the cleaning pad off of the mop every so often, and rinse it out in your sink with warm water to release the captured dirt. Wring it out so it is only slightly damp, then reattach it to the mop and continue mopping.

How to remove other manufacturers’ products from my floor?

Because they are most familiar with their products, we recommend contacting the manufacturer to find out what they recommend to remove their products from your floor. They know the chemical makeup of their products and will know the best method for removal.

What is the difference between Bona Hardwood Floor Cleaner and Bona Professional Series Hardwood Floor Cleaner?

The professional series cleaners were specifically created for the janitorial community and are slightly stronger than our regular cleaners. However, the Professional Series is safe and easy to use in homes as well. Both our regular consumer cleaners and our professional series cleaners leave no dulling or sticky residue. They meet the U.S. EPA product standards of Safer Choice Certification, containing ingredients that are safer for people, pets and the planet. Bona Cleaners are safe for sealed or finished, and unwaxed or unoiled floors.

Where do I find the ingredients in my Bona Cleaners?

To find a full list of our ingredients, go to https://www.bona.com/en-us/homeowner/, hover your cursor over "Our Products," select which product category you are looking for and select your product. Once in the specific product page, you will see a tab for ingredients. Click on that tab to view the ingredients.

Can I use Bona Hardwood Floor Cleaner on engineered hardwood floors?

Yes, Bona Hardwood Floor Cleaner is recommended for use on engineered hardwood floors, as well as all unwaxed, unoiled, polyurethane finished wood floors.

Will Bona Floor Cleaners leave behind any residue?

No, Bona Floor Cleaners are formulated to clean without dulling or leaving any residue on your floors.

Are Bona Floor Cleaners safer for use around pets?

Yes. Bona Hardwood Floor Cleaners and Bona Hard-Surface Floor Cleaners are formulated without the use of harsh chemicals, and instead use waterbased, and biobased ingredients that won't harm your furry friends.

Are Bona cleaning products eco friendly?

Yes, Bona is committed to sustainability and uses pH neutral, waterbased and bio-based formulas in all of our cleaning products. Bona floor cleaners lessen environmental impact and are the safer choice for people, pets and the planet.

Are Bona Cleaners toxic?

Bona Hardwood Floor Cleaners and Hard-Surface Floor Cleaners are made with plant-derived ingredients, are pH neutral, and are among the safest household floor cleaners available on the market.

What’s the difference between Bona Floor Cleaner and Bona Floor Cleaner – Machine Formulation?

Bona Floor Cleaners – Machine Formulation are the same Bona Floor Cleaners you know and love (made for both hardwood floors and hard-surface floors), but concentrated to work with your upright hard-floor cleaning machine. Just follow the manufacturer’s instructions for filling, operating, and cleaning your machine.

Which upright hard-floor cleaning machines work with Bona Floor Cleaners?

Bona Hard-Surface Floor Cleaner – Machine Formulation and Bona Hardwood Floor Cleaner - Machine Formulation are made to be used with most upright hard-floor cleaning machines such as Bissell® Crosswave®, Hoover® Powerdash®, Tienco® iFloor®, Jashen® M12, ionVac® HydraClean.*

Does Bona leave a chemical buildup?

Bona products are specially designed to protect floors and the environment. Bona cleaners won't dull your floors or leave behind any residue, chemical or otherwise.

Can I put Bona in my Bissell?

Yes. Bona Hardwood Floor Cleaner – Machine Formulation and Bona Hard-Surface Floor Cleaner – Machine Formulation are compatible with Bissell upright hard floor cleaning machines.

Does Bona make a floor cleaner for cleaning up pet messes?

Yes. The Bona Pet System offers two great floor cleaners specifically designed to tackle tough pet messes: Bona Pet System Multi-Surface Floor Cleaner, Dog Formulation and Bona Pet System Multi-Surface Floor Cleaner, Cat Formulation. Odor Guard Technology eliminates and neutralizes urine and other organic odors on contact.

Are Bona Scented Cleaners safer to use in homes with pets?

Yes. Bona Hardwood Floor Cleaner Cedar Wood Scent and Bona Hardwood Floor Cleaner Lemon Mint Scent are both Safer Choice Certified and made from 95% biobased ingredients – safer for people, pets and the planet.

Does Bona make a concentrated floor cleaner?

Yes, Bona Hardwood Floor Cleaner Concentrate and Bona Hard-Surface Cleaner Concentrate are available in packs of four 1 oz pouches, with each pouch up to 36 oz of floor cleaner (fills a Bona Spray bottle). Please bear in mind, that with each of Bona's concentrated formulas, it is necessary to add water. Just pour the contents of the pouch into your Bona spray bottle or mop cartridge and then fill the remainder with water. If you are using our Bona Floor Cleaner Machine Formulation, please note that it is also a concentrate. Ensure to dilute it according to the guidelines specified for your machine.

Does Bona make a concentrated floor cleaner?

Yes, Bona Hardwood Floor Cleaner Concentrate and Bona Hard-Surface Cleaner Concentrate are are available in packs of four 1oz. pouches, with each pouch containing enough cleaner to refill your Bona Spray Bottle or Spray Mop Cartridge. Simply pour the contents of a 1oz. pouch into your desired Bona bottle and fill the rest with water.

Can you refill a Bona spray bottle?

Yes, you can refill your Bona spray bottle, and it’s very easy to do. To begin, simply grab the top of your Bona spray bottle.

1. Twist the top of the Bona spray bottle a quarter turn to remove.
2. Pour Bona Hardwood Floor Cleaner Refill (also available in lovely Cedar Wood scent) into your Bona spray bottle (or if you’re cleaning hard-surface floors, such as marble, stone, tile or laminate; use Bona Hard-Surface Floor Cleaner Refill – also available in highly popular Lemon Mint scent. You can use a funnel to make this easier. Refilling the Bona Spray Bottle over a sink is suggested.
3. Once refilled, snap the top back onto the Bona spray bottle and lock it into place with a quarter turn.

Why is my Bona Spray Mop not spraying?

If your mop is not spraying properly, ensure the mop is fully assembled. Poles A & B will NOT separate when the mop is fully assembled.

1. Ensure that the microfiber cleaning pad is attached to the base of your mop.
2. Remove the refillable cleaner cartridge from your mop.
3. Assemble poles A and B and push down firmly until poles A and B are completely clicked into place. If poles A and B are not locked into place, it will not spray properly, so push hard!
4. Poles A and B will not separate when the mop is fully assembled.
5. Return the cleaner cartridge by pushing down firmly with two hands until you hear an audible click.

For additional guidance, please refer to our spray mop assembly video.

For troubleshooting the cartridge:

When inserting the cartridge, make sure you hear a click. If it still isn't spraying, press down on the cartridge and spray at the same time. If this works, it means your cartridge has worn out. Please call our Consumer Care team or buy a replacement here.

Do you spray on the mop or on the floor?

The Bona Premium Spray Mop sprays Bona Floor Cleaner directly onto the floor itself, and is designed to give you the perfect amount of floor cleaner with each spray.

When using the Bona Microfiber Mop for Multi-Surface Floors, spray a bit of 32 oz Bona Hardwood Floor Cleaner on your hardwood floors. Or, for hard-surface floors, such as marble, stone, tile or laminate, use Bona Hard-Surface Floor Cleaner.

Do I use water with my Bona mop?

No. It is not necessary – nor is it recommended – to use water with Bona mops. Particularly in the case of hardwood floors, using too much water or the wrong cleaning ingredients can cause damage, which is why we always recommend using Bona Floor Cleaners. They are waterbased, biodegradable, and designed to care for and protect your floors. Made with the environment in mind, they are safer for people, pets and the planet.

Can Bona Microfiber Cleaning Pads be machine washed?

Bona Microfiber Cleaning Pads can be machine washed up to 500 times, making them a durable and reusable option for cleaning your floors. Remember to always check the specific care instructions provided by Bona for your cleaning pads.

How often should I replace Bona Microfiber Cleaning Pads?

It depends how often you mop your floors, but let’s say you wash your Bona Microfiber Cleaning Pad twice per week. That’s 104 washes per year. Since our microfiber cleaning pads can be machine-washed up to 500 times, and if we’re going by that example, one Bona cleaning pad can last nearly five years.

Can Bona Microfiber Cleaning Pads be used dry, or do they require water or cleaning solution?

Bona Microfiber Cleaning Pads do not require any water. Just use Bona Hardwood Floor Cleaner or Bona Hard-Surface Floor Cleaner depending on which surface you are cleaning. Our floor cleaners are waterbased and specially formulated to properly care for your specific floor type.

Can Bona Microfiber Cleaning Pads be used for sweeping as well as mopping?

The best option for dusting or sweeping hardwood floors or hard-surface floors is the Bona Microfiber Sweeping Pad. Reaching wherever dust settles, our unique sweeping pad uses electrostatic action with short and long microfibers to attract dust particles, pet hair and household allergens, and then lock them away. Like the Bona Microfiber Cleaning Pad, the sweeping pad is reusable and can be machine washed up to 500 times. Made to use with the Bona family of mops.

Does Bona make a deep-cleaning mop pad?

Yes, Bona’s deep-cleaning mop pad is the Bona PowerPlus Microfiber Deep Clean Pad. It features our patented PowerLoop® technology, which effectively breaks apart and removes tough dirt build-up on floors. This dual-zone microfiber pad is designed to trap dirt away and provides superior cleaning performance when used with Bona PowerPlus Hardwood Floor Deep Cleaner. It is machine washable up to 500 times and made to be used exclusively with the Bona family of mops.